Today we received 4 calls from telstra on our landline???????
Caller id came up private number.
Pick up call and a message voice says this is a call from Telstra for my wife(phone is in her name) this is not a direct marketing call. Please push #1.
When I got them I just hung up on them. My wife pushed #1 and was told her year of birth (which was correct) and was told to input her birthdate. She too hung up before entering it. On another call she entered #2 instead of #1 and the voice said thank you and the call ended.
We rang telstra and spoke to one of their reps in India, who said no not us, the last time we called you was late last year.
They were also not interested in finding out who the calls were from.(maybe one of em is moonlighting by trying to steal peoples id)
Anyone had any of these calls lately![]()
Sounds very strange - I would not tell them anything as they my be phishing.
If it is Telstra, and you are their customer then they call call you all they want until you tell themhttps://www.donotcall.gov.au/faqs.cfm
Have had a couple of calls from Telstra which were probably genuine but basically the caller would call our home landline and ask for me by name as the account holder, they would then ask me to confirm my full name and date of birth.
When I would refuse because I had no proof of who they were, they would respond with, but we are Telstra and we need to be sure of who we are talking to. I would respond by saying you have called me on a landline who else would I be? They just didn't get it and would say it was for my own security to which I would exactly. I asked one girl if she would give her details to an unknown caller, she started to say no but changed at the last moment to yes if it was Telstra. I hung up...
Maybe they thought I was robbing the place....
haha
i had the same thing but from bankwest. they wanted to id me by asking me my date of birth and password. i said they would have to id themselves first, which they could not, goodbye.
Slightly off topic but anyone ever have a bit of fun with telemarketers and use those '25 ways to annoy telemarketers' etc and stuff? I find it puts you in a good mood after they hang up first. See how they like it!
My favourite is putting on an indian accent, asking why alot then making them go off on a tangent explaining everything in detail. Usually by then they get it and hang up. Next time I'm gonna aim higher and do some of those even more stupid outlandish things people suggest on the net ![]()
^^^^
Telstra has been changing its billing systems over the last few years, trying to get them into the new millenium (never mind decade) and struggling. Your number could have gotten confused in amongst all that.
I get the same issue with my Foxtel payments (through Telstra). I never pay the fricken things. Eventually I get a phone call from Telstra who ask me my date of birth. I refuse to tell them saying I don't know who they are. They're getting quite used to that. They usually end up by giving me a number to call. Check the bill, pay up and they stop calling.
Everyone I know with a landline spends the whole time whinging about the calls from indians they receive.
If you need to be on call for work, or can only connect to the internet via non-naked ADSL, or you have certain types of alarm system, then sure you need a landline.
For anyone else if you put the extra 20-30 bucks a month onto your mobile plan, you should be able to make all the calls you'd ever want. So why run a landline?
A landline is a way for a company to prove it really exists, Is actually based somewhere, and not some fly by wire with just a mobile and no address whom you will never hear from or be able to contact again once you and your money have been sucessfully parted
a landline gives you privacy.mobiles are just for traking people and collecting info
for govt departments! like Cisco i live in hope of NBN being connected thru landline
oneday.......................................
I had it happen to me one day where they wanted me to prove who I was by telling them my date of birth. No, I said. Eventually we worked out how to do it -- the rep would tell me the day of my birth, while I would tell him the month. This way we both knew that we were speaking to the correct person.
I can't remember what it was about, but I do seem to remember that it was something pretty small like an overdue bill.
I had paypal ring me the other day to confirm a large transaction. From a foreign number with a foreign accent. I asked them to prove who they were before I confirmed who I was, so they read out enough of my credit card number to identify it...
That was enough to convince me. ![]()
all these calls get the same pleasant response from me "can you please just hold the line i will only be a minute" walk away, some of them hang on for ages
After sorting it out on Friday night(we thought), still more calls on Saturday asking for the same info. So we rang them again, this time got through to the Phillipines and sorted it out(we thought - they also asked if we could pay part of the bills by credit card immediately - no efin way we said). Didn't get any calls on Sunday or Monday. They started again this morning. i waited til the postie came and guess what! no bill from them.
A bit pissed off now I rang them again and got through to India. Told the poor guy on the other end that I was pissed off and want to speak to someone in Australia who I can understand and who can understand me and I am definitely not wasting my efin time talking to you or someone in the Phillipines(in a very angry voice)
He put me through to Australia/Australian who I could understand and hopefully we will have a couple of bills by the end of the week.(without having our phone cut off)
Still couldn't tell me how or why the address change happened. But did say the recorded message calls were from telstra credit. So we had some indians saying not us, some saying yes its us, and Australia saying yes its us.
Anyone use any of the other carriers for their land line phone and internet and are you happy with them.
I was with Iinet for 4 yrs without any sort of problem at all.
Went to telstra when I started working away purely for cheap calls between myself and home.
Getting mobile connected :) great ! no probs at all.
Home landline.... What a pack of r*&^%ds... 6 months and about 25 calls to them before they finally got it right...
And after getting it right still not getting free calls I expected.
F*&K telstra. As soon as my 2yrs are up I'm gone.
rant over..
'roast