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Forums > General Discussion   Shooting the breeze...

Mail help

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Created by Cassa > 9 months ago, 29 Aug 2012
Cassa
WA, 1305 posts
29 Aug 2012 5:11PM
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My computor malfunctioned and I desperatly need to access my emails . I have another laptop,but obviously different email address. The one that died was running Vista. So it is windows Mail I need to access.
Any one have an answer?


dusta
WA, 2940 posts
29 Aug 2012 5:20PM
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surely your mail provider, no doubt your internet provider has webmail ?

poor relative
WA, 9106 posts
29 Aug 2012 6:07PM
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Who is your internet provider?
If you go to their website there should be a link to 'mail'

Type your username in which is your email address
Type password in

For iinet its here
webmail.iinet.net.au/

Telstra (click on right hand side - webmail)
media.telstra.com.au/home.html

kiteboy dave
QLD, 6525 posts
29 Aug 2012 8:24PM
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Post your email address, password, and provider here. I'll see that you get your mail... eventually

Seriously, more info required or no-one can help.

cisco
QLD, 12365 posts
30 Aug 2012 12:01AM
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Cassa said...

I have another laptop,but obviously different email address.

Why?? Your email address is your email address no matter which computer you are using unless of course you need to log into a closed domain and use Outlook or Outlook Express.


The one that died was running Vista. So it is windows Mail I need to access.
Any one have an answer?


Answer. Get yourself a web based email address either from your I.S.P or use hotmail, gmail or something similar.

Mark _australia
WA, 23709 posts
29 Aug 2012 10:20PM
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cisco said...
Answer. Get yourself a web based email address either from your I.S.P or use hotmail, gmail or something similar.




Donno how that helps him retrieve mail he has already received

BulldogPup
6657 posts
29 Aug 2012 10:25PM
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Ah Good old Australia Post .... why , back in my day we just set the dog loose on the old postie if he lost the mail

GypsyDrifter
WA, 2371 posts
30 Aug 2012 1:07AM
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Cassa I'm going out on a limb here and am presuming you are after emails you have received already? ...If that's the case and your PC did not have a malfunction but has crashed...there are ways and means of retrieving you emails "maybe" depends on your malfunction..

I feel I have given you about as much usefull info as you gave us..

evlPanda
NSW, 9207 posts
30 Aug 2012 9:44AM
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Mark _australia said...

cisco said...
Answer. Get yourself a web based email address either from your I.S.P or use hotmail, gmail or something similar.

Donno how that helps him retrieve mail he has already received


It's received by hotmail or gmail. It's still on the hot/gmail account, unless you delete it.

Your client on your PC, laptop, phone, tablet, music playing device, toaster or whatever downloads and stores a copy. Original is still on the hot/gmail servers. You are only ever reading downloaded copies of the original emails.


Figure 1: It's in the cloud

...I've just noticed seabreeze forum has alternating background colours for each post.

Further reading: en.wikipedia.org/wiki/Internet_Message_Access_Protocol

nebbian
WA, 6277 posts
30 Aug 2012 9:32AM
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To the people above who suggest logging into the ISP's webmail system, that's all well and good... unless you set up your computer to use POP instead of IMAP.

If so, then you need to restore your computer if you want to retrieve your emails.

The easiest way would be to take your computer to a computer repair place, and get them to look at it.


Oh, and if you never want this to happen again, buy a Mac and an external hard disk, then turn on "Time Machine". Seriously it's the best backup solution ever. It really and truly works wonders.

AquaPlow
QLD, 1066 posts
30 Aug 2012 12:45PM
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Cassa - as mentioned U need to be a bit more specific..

Assume U need to pick up new mail. So U need to be able to open access to the same email as setup on the dead VISTA box (VB).

I would suggest U set up a second email on the laptop in the mail program.

There R 3 elements
1) your = Username/email and password
2) incoming server address : (as per VB)
3) Outgoing server (smpt) address : (as per Laptop)

Server address: i.e. something + domain details - something can be "mail" or "pop" or empty etc. eg. pop.netspace.net.au or mail.domain.com.

You will find the details on your ISP / Mail provider's web site.

Panda is on the money. Most email systems are:
i) A POP type email setup (in most instances) is a "go get msg from the mail box and remove the message" setup. So once you have downloaded it you (& the writer!!) have the only copy.
ii) An IMAP type setup is a "go get copy of msg from the mail box and leave the original" .
So POP relies on your back-up and system, IMAP relies on your mail provider's back-up and system.

I use mail review software on desktop and portable devices - so not limited to one system. I do download to one PC.
(For SOHO setup, I have a number of mail providers and numerous email address's i.e. not restricted to one email address (could not function). To review and handle these I use MAILWASHER this gives me a heads up on content, sorts & filters, separates out known crap, and allows me to review and handle emails (keep or delete) before I download. There are a number of preview products on the market. I just happened to run into this years ago and like it. )

I would be surprised that current email products are only capable of handling one email address (willing to be surprised).

If you are not comfortable handling bits from inside a PC & you want to retrieve your existing emails on the VB - follow nebbian's advice.
Otherwise it is fairly straightforward (nerdish comment) to link to a HDD (Hard Disk Drive) and retrieve the data - but without another similar system to link it to best (timewise at least) to get help.

Cheers

AP

dusta
WA, 2940 posts
30 Aug 2012 12:17PM
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nebbian said...

To the people above who suggest logging into the ISP's webmail system, that's all well and good... unless you set up your computer to use POP instead of IMAP.

If so, then you need to restore your computer if you want to retrieve your emails.

The easiest way would be to take your computer to a computer repair place, and get them to look at it.


Oh, and if you never want this to happen again, buy a Mac and an external hard disk, then turn on "Time Machine". Seriously it's the best backup solution ever. It really and truly works wonders.


i could have given a more accurate answer but seeing as it was a vague question i gave a vague answer .

And the mac solution is a not the be all solution either .

quite simply use outlook and not live mail or express . Backup your pst file regularly and have a copy on dropbox/cloud solution/usb hard drive whatever .

I assume cassa isn't talking about a work machine as then she would be able to access all her emails via web outlook if her company is hosting their own mail and has it setup correctly .

A cloud based solution for the general punter is the best solution .

Mark _australia
WA, 23709 posts
30 Aug 2012 7:53PM
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evlPanda said...

Mark _australia said...

cisco said...
Answer. Get yourself a web based email address either from your I.S.P or use hotmail, gmail or something similar.

Donno how that helps him retrieve mail he has already received


It's received by hotmail or gmail. It's still on the hot/gmail account, unless you delete it.

Your client on your PC, laptop, phone, tablet, music playing device, toaster or whatever downloads and stores a copy. Original is still on the hot/gmail servers. You are only ever reading downloaded copies of the original emails.



My point was, he wants to retrieve emails that were sent to [email protected]
Lets say he does not know how to use webmail off the bigpond site or forgot the password and his PC is nuked so Outlook etc can't be opened.
Signing up to gmail or hotmail will not help him retrieve those emails, unless I am missing somethign?

Help him later, but not now.

RPM
WA, 1549 posts
30 Aug 2012 10:02PM
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nerds of seabreeze.... Unite.
...

Cassa
WA, 1305 posts
31 Aug 2012 3:35PM
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Thanks , breezer's , the malfunction was a dead battery& power supply , both have been ordered and are on the way.
It was new mail I was chasing,for a new job prospect
She who knows best has sorted it out while at work(I was mud crabbin)
All is now good,
Thanks again for all the replies

GypsyDrifter
WA, 2371 posts
31 Aug 2012 3:53PM
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Cassa said...

Thanks , breezer's , the malfunction was a dead battery& power supply , both have been ordered and are on the way.
It was new mail I was chasing,for a new job prospect
She who knows best has sorted it out while at work(I was mud crabbin)
All is now good,
Thanks again for all the replies


You annoy the crap out of my cassa
So Stuffing jealous your there and I am here

pierrec45
NSW, 2005 posts
31 Aug 2012 6:23PM
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If you used Live Mail, which is like the old Outlook, then said files reside on your computer, in the old EML format. Under a directory of the like:

"C:\Users\USERNAMEHERE\AppData\Local\Microsoft\Windows Live Mail\ISPNAMEHERE\Inbox" (there are a few variations here)

Can be retrieved or imported if your damage is anything but the disk.

If your damage is power supply, then the disk can be easily removed, put in 2nd computer, read-from, and EMLs imported. Done it before, not too difficult.

Of course this is last resort: ideally fix your computer, 'coz less handling then. Rare that both power supply and battery go at the same time. Try borrow a friend's PS that has the same code+format+voltage as yours who died. Just to really make sure it was the PS indeed. You may find one at work, for instance.

Going to a shop to retrieve files is the extreme bottom last resort in my experience and people around: unless a shop is super-honest and competent - one tall order, then it ends up costing lost of money to be told the disk couldn't be retrieved and you need to dish out more money, etc. Often by a kid who probably kites after hours too.

Good luck.

evlPanda
NSW, 9207 posts
31 Aug 2012 7:41PM
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Mark _australia said...

evlPanda said...

Mark _australia said...

cisco said...
Answer. Get yourself a web based email address either from your I.S.P or use hotmail, gmail or something similar.

Donno how that helps him retrieve mail he has already received


It's received by hotmail or gmail. It's still on the hot/gmail account, unless you delete it.

Your client on your PC, laptop, phone, tablet, music playing device, toaster or whatever downloads and stores a copy. Original is still on the hot/gmail servers. You are only ever reading downloaded copies of the original emails.



My point was, he wants to retrieve emails that were sent to [email protected]
Lets say he does not know how to use webmail off the bigpond site or forgot the password and his PC is nuked so Outlook etc can't be opened.
Signing up to gmail or hotmail will not help him retrieve those emails, unless I am missing somethign?

Help him later, but not now.


We just read what we want to read Mark. If he signs up to gMail and buys a Mac he'll get all his emails back and win the lottery.

Mark _australia
WA, 23709 posts
31 Aug 2012 5:53PM
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^^^^ I signed up to hotmail because some russian girl wanted sexytime with me.



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Forums > General Discussion   Shooting the breeze...


"Mail help" started by Cassa