AAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!
I changed my gigabyte useage or whatever it is called recently. As soon as it was ok'd the internet ceased to respond.
I do not have a landline and ran three mobiles out of credit getting it back on.
AAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!
japie: send them the bill, seriously.
BTW BWM stands for "Bad Motor Works", at least in Aus.
do it send them the bill.... they cocked up my bills and i wouldnt accept less than $450 credit took an hour on the phone and a threat to cancel my account but they credited $450. now i dont have to worry about a bill for a little while
What really gets my goat about Telstra is how they take their sweet time in allowing other companies access to their equipment.
For example, the company I work for just moved offices. Three weeks later and we still don't have internet access, it's being held up by Telstra. For a company like us that is mostly internet-based, this is pretty bad...
Luckily we've got a vivid wireless internet thingy so we're online, but it would be much better if Telstra could get off their bums and allow our service provider to plug their wires in.
Ours is not an isolated story either. I defy any company to have their internet systems working before they move in.
I'm rid of Testra now and I'm glad. If all the bills were added up I reckon I worked for at least a year for them.
Nowdays I have a mobile with 3. My Internet is through Exetel and its naked so no phone line rental. We get our VoIP phone through Exetel too.
Getting rid of Telstra is not completely true. Before we divorced they sent me a bill for $21. I didn't think I had to pay it but because they are as they are, I paid it.
So now they send me a bill every month saying I am $21 in credit and a payment of $0.00 is required.
that's interesting nebs,
one of the things i have noticed recently in brissy with smaller office building is that the refurbs are including central servers and networks.
company moves in, plugs in and away.
well maybe not that simple but not to far off it.
Wow, that sounds pretty cool there Gestalt 
Brissy is light years ahead of perf though, we're a ten minute walk from the dead centre of the city, and we can't get a fibreoptic connection for love nor money 
Just frustrating, that's all.
We're going through amcom at the moment 
There's no fibre in the street, and we didn't feel like paying them to dig up half of perth to run a line to us.
Yay.
14 hrs on hold with telstra to sort out us getting billed for 2 accounts when we only had one.
they are long gone the slack b%#@%rds.
hey laurie this should be the next competion
the worst telstra story I'm sure everyones got one
p.s. I HATE SLOW INTERNET dam u telstra u win again
for transfer to the wrong department press 1
please enter your account number
please enter your telephone number please hold...........
please say your name
I'm sorry i didn't get that - please say your name.
.
.
.
There are more calls than usual at this time please call back later.
...Well why the **** did you even answer the phone and make me spend 5 minutes giving you all my details!
They could really learn from westnet. They say, "sorry it's busy at the moment. if you like we'll put you in the queue and ring you back when your number comes up"
I've done that twice now, and got rung back when they predicted, problem solved quickly. Then a day or so later another phone call to find out if every thing is satisfactory.
