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Forums > General Discussion   Shooting the breeze...

Westsuits / West Surfing Products - thumbs up

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Created by Mark _australia > 9 months ago, 5 Feb 2010
Mark _australia
WA, 23737 posts
5 Feb 2010 9:57PM
Thumbs Up

Big pat on the back for West.

I have a 4 y/o steamer that developed a split in one of the glued seams in the arm. It said "lifetime warranty on seams" when I bought it, but with some of the company "ethics" nowadays I thought they'd blame it on materials or glue quality out of their control and palm me off.

Took it in to their warehouse / head office in O'connor (big plus straight away - it is not overseas) and they fixed it straight away no questions asked. One week turnaround and as I said, no gripes just fixed, end of story. Didn't ask how old or where I bought it.

All my wetties from now on will be West, regardless of price.

Well done guys.

poor relative
WA, 9106 posts
5 Feb 2010 11:08PM
Thumbs Up

I took a rip curl there once with a Zip that i had ripped.
They charged me something like $20, fixed the zip and other nicks all over it as well.

West clearly give a sh!t for their customers.

bingles
WA, 363 posts
6 Feb 2010 12:49PM
Thumbs Up

My dad used to surf longboards with the bloke who owns West, probably 40 years ago at Avalon in Mandurah. We have always supported them over the years. Good family owned West Oz company.

upwind
QLD, 166 posts
6 Feb 2010 4:05PM
Thumbs Up

I agree ,I have west about 5 years old, but no probs, or much sign of wear and tear , makes it a great product in my book.

getfunky
WA, 4485 posts
9 Feb 2010 10:45AM
Thumbs Up

Picked up a West springy last year. Super stoked with quality, comfort and value.

Have since bought kids wetties and (unlike other brands) they are made to the same standards.

Great company that puts it's dough into the product rather than glossy mag ads and flash 'name' riders.

Diver
WA, 554 posts
9 Feb 2010 11:48AM
Thumbs Up

Great company, good wetsuits, rashies,...

Get on their mailing list, then you get notices about their factory sales.

cranky
440 posts
9 Feb 2010 12:52PM
Thumbs Up

I like them, cheap, 3/2mm steamer for a hunge is great value.

doggie
WA, 15849 posts
9 Feb 2010 12:56PM
Thumbs Up

Once my ripcurl is done Im going WEST. But not like the Petshop Boyz

They did a custom for a mate a few years a go and the service, fit, price was amazing.

ka43
NSW, 3105 posts
9 Feb 2010 4:42PM
Thumbs Up

I had a 3/2 steamer from them back in the late 80's which had a lot of use.
Gave it to my dad who uses it for snorkelling and helping bring in mates lobby traps. He is 81 and its still going strong with just the logo crackled.
great product!!!!

brucey65
79 posts
9 Feb 2010 3:13PM
Thumbs Up

You what i think about about Wetsuits ?? Harden the f@#$ up you dont need them

doggie
WA, 15849 posts
9 Feb 2010 3:21PM
Thumbs Up

brucey65 said...

You what i think about about Wetsuits ?? Harden the f@#$ up you dont need them


English Bruce - You know what I think about................

brucey65
79 posts
9 Feb 2010 3:26PM
Thumbs Up

English ??? wtf ?

Im Australian you moron .

doggie
WA, 15849 posts
9 Feb 2010 3:27PM
Thumbs Up

brucey65 said...

English ??? wtf ?

Im Australian you moron .


Speak english you dick! You seem to have a problem with it

brucey65
79 posts
9 Feb 2010 3:29PM
Thumbs Up

oh i see Captain Grammar .. im very sorry to trouble you

doggie
WA, 15849 posts
9 Feb 2010 3:34PM
Thumbs Up

brucey65 said...

oh i see Captain Grammar .. im very sorry to trouble you


Thats ok you will get over it

Mark _australia
WA, 23737 posts
9 Feb 2010 5:50PM
Thumbs Up

Missed an apostrophe in between the I and the M there Bruce

doggie
WA, 15849 posts
9 Feb 2010 5:54PM
Thumbs Up

Mark _australia said...

Missed an apostrophe in between the I and the M there Bruce


He called me captain lol

greenleader
QLD, 5283 posts
9 Feb 2010 10:32PM
Thumbs Up

he could have said "i am"



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Forums > General Discussion   Shooting the breeze...


"Westsuits / West Surfing Products - thumbs up" started by Mark _australia