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Best customer service ( KITING AWARD) 2010

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Created by e0422713 > 9 months ago, 19 Dec 2010
e0422713
WA, 975 posts
19 Dec 2010 4:00PM
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the winner is........................

Bigwavedave
QLD, 2057 posts
19 Dec 2010 6:48PM
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Pimp time!!

Mr float
NSW, 3452 posts
19 Dec 2010 7:48PM
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e0422713 said...

the winner is........................


happy customers

walshd
SA, 601 posts
19 Dec 2010 10:12PM
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Eclipse

bjw
QLD, 3691 posts
19 Dec 2010 9:56PM
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walshd said...

Eclipse


is that a brand or a boy band?

Bigwavedave
QLD, 2057 posts
19 Dec 2010 10:17PM
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it's a vampire movie!

Tommy123
QLD, 138 posts
19 Dec 2010 10:33PM
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Id like to nominate cabrihna for worst customer service. Y have warranties if ur not going to replace things wen they break? I had my fins break cabrihna agreed its a warranty claim but will only send fins wen there sending another shipment to shop, then they werent in the shipment but they have finally arrived. Only took 9 months

lucky the fins arrived just in time for the 2010 awards

bjw
QLD, 3691 posts
19 Dec 2010 10:35PM
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Do vampires or werewolves give better service?

Tommy123
QLD, 138 posts
19 Dec 2010 10:49PM
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vampires would have to b better i dont think werewolfs can talk, either way im sure both vampires and werewolfs will do there best to sell u a good kite at the right price

eppo
WA, 9793 posts
19 Dec 2010 10:01PM
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Tommy123 said...

Id like to nominate cabrihna for worst customer service. Y have warranties if ur not going to replace things wen they break? I had my fins break cabrihna agreed its a warranty claim but will only send fins wen there sending another shipment to shop, then they werent in the shipment but they have finally arrived. Only took 9 months

lucky the fins arrived just in time for the 2010 awards





For gods sake will you write not using that text **** language... you are not a moron because the point you make is perfectly sound, but I keep considering your message is written by the local village idiot. Wen you right good then we understand will message your real good.

Jimbob McBoilygroin
QLD, 82 posts
20 Dec 2010 12:38AM
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bjw said...

Do vampires or werewolves give better service?


i like vampires cos they suck reel good

but i allso like warehousewolves cos thay have ruff tungs!

the walks
WA, 448 posts
19 Dec 2010 11:06PM
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In 4 years of kiteing in W.A i've tried most perth metro outlets, only 1 that has never let me down, neil taylor, hold the line, grumpy old man but i'd buy him a beer anytime.
Sorry Darren, hav'nt tried the new shop yet so your not included

puppetonastring
WA, 3619 posts
20 Dec 2010 12:32AM
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Definitely 'Hold the Line'.
Never heard anything but praise there.

Tommy123
QLD, 138 posts
20 Dec 2010 5:58AM
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ruff tongue haha i like

bjw
QLD, 3691 posts
20 Dec 2010 9:17AM
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No one has ever really been happy about service after paying 2g for a kite.

little o
WA, 405 posts
20 Dec 2010 12:19PM
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the walks said...

In 4 years of kiteing in W.A i've tried most perth metro outlets, only 1 that has never let me down, neil taylor, hold the line, grumpy old man but i'd buy him a beer anytime.
Sorry Darren, hav'nt tried the new shop yet so your not included


You've missed the best one then. Darren can often be seen sorting out people's kites, lines, bars. I once went to see 'choice' needless to say I didn't go back. Daz looks after his crew :)

Big eeeZeee
NSW, 1100 posts
21 Dec 2010 1:52PM
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Bought my 10m Cabrinha Switchblade in February from Kitepower Geelong. Just recently the logo on the bar started peeling. Couldn't find the receipt but emailed Steve from Kitepower and he sent me a new bar within a week, no questions asked. Awesome service!

dogboy
VIC, 22 posts
21 Dec 2010 2:10PM
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STONKER......... :-)

e0422713
WA, 975 posts
22 Dec 2010 12:07PM
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airborne

kiter zac
QLD, 295 posts
22 Dec 2010 2:22PM
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Kitepower QLD offered to send up some of their gear while i was waiting for my new gear to be brought into aus, also brought gear down to the pkra for me to borrow after some of mine was stolen. Thanks guys!!

keep surfin
WA, 40 posts
22 Dec 2010 2:41PM
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Hold the lines..... clear winner.





sbray
SA, 350 posts
22 Dec 2010 8:16PM
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My vote is for Laurie & the Seabreeze crew.

Volunteers giving excellent service to Kiters and other water warriors across Australia.

Thanks for another great year of info & entertainment

Fossil

RayQ
WA, 638 posts
22 Dec 2010 6:15PM
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Its got to be WAKSA. Year after year they work for free to give us the greatest events in Australia

sir ROWDY
WA, 5378 posts
22 Dec 2010 6:29PM
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me.

Prawnhead
NSW, 1317 posts
22 Dec 2010 9:36PM
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sir ROWDY said...

me.


customer service mate ..... not self service!!

sir ROWDY
WA, 5378 posts
22 Dec 2010 6:50PM
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I would win at both.

Prawnhead
NSW, 1317 posts
22 Dec 2010 10:00PM
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Gorgo
VIC, 5127 posts
22 Dec 2010 10:42PM
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Tommy123 said...

Id like to nominate cabrihna for worst customer service. ...


I settled on Cabrinha as my brand of choice because the warranty service was so good. Really good reliable kites and any minor niggles have been fixed immediately. I just go to SHQ and they sort anything out immediately.

So my vote for good customer service goes to Sailboard Headquarters and Cabrinha.

Leeds
NSW, 209 posts
22 Dec 2010 11:08PM
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Padi @ surfconnect always replys to emails quickly, always gives great prices and has replaced faulty items at no expense to me.

keep it up champ!

harry potter
VIC, 2777 posts
23 Dec 2010 12:12AM
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I'm another vote for SHQ

Always get excellent service and advice

puppetonastring
WA, 3619 posts
22 Dec 2010 11:12PM
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little o said...
I once went to see 'choice' needless to say I didn't go back.


Theres a rumour about that that is all about to change.
Anyone heard anything?



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"Best customer service ( KITING AWARD) 2010" started by e0422713