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Anybody used MagicEzy Hairline Crack Repair?

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Created by Datawiz > 9 months ago, 10 Feb 2015
Datawiz
VIC, 605 posts
10 Feb 2015 8:46AM
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Hi all,

<div>
<div>Does anyone have any feedback on this product?

<div>For myself, it's an overpriced, overhyped piece of crap - I'm so annoyed that I let myself get sucked in to believing this stuff would actually work as the marketing hype claims.

<div>I for one will be returning it to the manufacturer and claiming a full refund of the purchase price of $24.

<div>regards,


<div>Allan



Toph
WA, 1890 posts
10 Feb 2015 8:19AM
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I tried the one for hairline cracks, and my sentiments on the product is about identical to yours.. The product for chips may be better with the chip being easier to fill, but I'm not going to chance another $25 to find out.


LooseChange
NSW, 2140 posts
10 Feb 2015 12:08PM
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From the MagicEzy website ........"If you are not satisfied with this product, simply return it within 30 days along with proof of purchase to receive a full refund."

sirgallivant
NSW, 1531 posts
10 Feb 2015 12:44PM
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This "snake oil" for yachties makes my blood boil.
I am not a tradie nor a wise-man but I would never touch that $#!7 with a sixty foot barge pole!

Toph
WA, 1890 posts
10 Feb 2015 10:14AM
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Should've known after they banged on about their special patented 'level' which also happens to be on the bottom of every tube of toothpaste ever made that something was not quiet right

There are better ways to repair the crack and (for me at least) buy the time I buy it, try it, and return it, there are quicker ways to repair the crack.

Jode5
QLD, 853 posts
10 Feb 2015 8:08PM
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I tried it and it is total cr......p.
Better to fill with gelcoat, cover with insulation tape and let cure. Remove tape, sand then polish.
You can buy small cans of gelcoat filler which is thicker and easer to work the normal gelcoat or flowcoat. I you are real good you can use a an airbrush to spray the gelcoat then sand and polish .

warwickl
NSW, 2360 posts
10 Feb 2015 9:17PM
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I have tried it in hair line cracks and while not perfect (which could be to a little lack of experience) it has considerably improved the visual appearance.
I think with practice I will do a better job.

While not quite as simple to use I think it does work to 80% +of hype.

nswsailor
NSW, 1458 posts
10 Feb 2015 10:16PM
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Yep, I've also got some to return to Whits.

Thought it was going to be Ok and then when I finally read the small print [which is not in the adds] discovered it was a rubber based product.

Silkaflex would be just as good

sirgallivant
NSW, 1531 posts
11 Feb 2015 12:24PM
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I was contemplating the subject a while ago looking at some cracks on my deck while reading the ads of this contemporary "snake oil" for yachties.
The question is, l thought: Is the crack affecting the structural strength of the material or is it a cosmetic surface crack one is trying to make visually more pleasing?
If one is going for either, first you have to clean the crack in its whole depth. It is mostly loaded with dust, salts, wax, who knows what. It is like the letter V, unless you clean both surfaces and bond it together with a compatible material, which - later on - does not shrink or expand, you are only wasting time to cover it over. Under the "repaired" surface it is still a crack to be seen again soon enough.
If it is affecting structural strength - being a deeeeep crack right thorough or most of its thickness - like the ones might develop around winches, deck fittings or other load bearing surfaces is criminal!
If it is just for show it is just silly. Most likely, one is going to see it appear again in a short time. Even if one has a bucket of the o r i g i n a l paint, it is going to be different in the outcome because the ageing and discoloration of the original surface. Either one does the whole properly or most likely have repair scars all over the surface.
On an older yacht I would be quite happy to see the original polished or waxed surface with a few cracks here and there.
A freshly finished deck and cockpit on an old yacht would make me suspicious.
If it was a newish yacht, it would tell me volumes of either, the builders workmanship or the very heavy usage of the boat. Would be a clapped out racer or similar.
As l stated above, would not touch that $#!7 with a sixty foot barge pole.
Please correct me if l am wrong.

OceanSmile
5 posts
8 Dec 2015 12:49PM
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Hi All, I think it’s appropriate that I should respond to this thread on behalf of MagicEzy.

We have helped many thousands of boat owners all around the world perform quick and easy repairs to their boat. The majority of our customers have been satisfied with the results.

With any type of DIY product, the results can vary greatly, depending on the boat owner’s interpretation of the instructions and their ability. It is for this reason, MagicEzy provides a generous, money back guarantee to anyone who is not satisfied with the results. (Even if you choose Black instead of White for example, we honour this as a guarantee claim).

As a small, privately owned Australian company, we are always looking at ways to improve our product and advertising. One of the biggest things we learnt early on, is that the instructions on the back of the Hairline Fix were not detailed enough. Consequently, we introduced ‘tear-off’ instruction pads into retail stores until the role out of new packaging.

One of the missing instructions is to remove dirt, wax and grime from the crack by scraping a needle though the crack. This is important because without doing this, Hairline Fix cannot penetrate effectively to perform the intended repair.

Hairline Fix is by no means a ‘rubber based product’, as claimed by a forum user in this thread. The repairs do however remain slightly flexible - unlike hard and brittle gelcoats, which are often unable to cope with the flex and stress caused by pounding through waves etc. (This and because we are 5 times stronger adhesion than gelcoat is why we can guarantee MagicEzy repairs for 3 years)

It is also important to note that MagicEzy products have a slower curing process compared to traditional gelcoats. (Which often causes confusion with boat owners who are used to working with gelcoat) Once a skin forms on the surface, MagicEzy continues to penetrate deep inside the fibreglass pores, creating a bond 5 times stronger than gelcoat. It can then take up to 21 days for it to fully set and harden (underneath the surface).

We are very open to feedback and will always strive hard to improve. If you would like to contact us for any reason, please email us at [email protected]

Kind regards,

James
MagicEzy

Andrew12
14 posts
8 Dec 2015 4:57PM
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Its rubbish! Sorry to be so blunt but it has not worked at all for me and I have really given it a go. Forget it.

Datawiz
VIC, 605 posts
8 Dec 2015 11:12PM
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OceanSmile said..
Hi All, I think it’s appropriate that I should respond to this thread on behalf of MagicEzy.

We have helped many thousands of boat owners all around the world perform quick and easy repairs to their boat. The majority of our customers have been satisfied with the results.

With any type of DIY product, the results can vary greatly, depending on the boat owner’s interpretation of the instructions and their ability. It is for this reason, MagicEzy provides a generous, money back guarantee to anyone who is not satisfied with the results. (Even if you choose Black instead of White for example, we honour this as a guarantee claim).

As a small, privately owned Australian company, we are always looking at ways to improve our product and advertising. One of the biggest things we learnt early on, is that the instructions on the back of the Hairline Fix were not detailed enough. Consequently, we introduced ‘tear-off’ instruction pads into retail stores until the role out of new packaging.

One of the missing instructions is to remove dirt, wax and grime from the crack by scraping a needle though the crack. This is important because without doing this, Hairline Fix cannot penetrate effectively to perform the intended repair.

Hairline Fix is by no means a ‘rubber based product’, as claimed by a forum user in this thread. The repairs do however remain slightly flexible - unlike hard and brittle gelcoats, which are often unable to cope with the flex and stress caused by pounding through waves etc. (This and because we are 5 times stronger adhesion than gelcoat is why we can guarantee MagicEzy repairs for 3 years)

It is also important to note that MagicEzy products have a slower curing process compared to traditional gelcoats. (Which often causes confusion with boat owners who are used to working with gelcoat) Once a skin forms on the surface, MagicEzy continues to penetrate deep inside the fibreglass pores, creating a bond 5 times stronger than gelcoat. It can then take up to 21 days for it to fully set and harden (underneath the surface).

We are very open to feedback and will always strive hard to improve. If you would like to contact us for any reason, please email us at [email protected]

Kind regards,

James
MagicEzy


So James, the last post on this topic was in February this year. It's now December!
Your incredibly rapid response to customers is so admirable

Ramona
NSW, 7757 posts
9 Dec 2015 6:59AM
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To be fair James is probably not a regular lister and maybe heard about the thread 3rd hand. I have never tried the product. I find Bondcrete a good product for sealing cracks but it does not hide the repair.

samsturdy
NSW, 1659 posts
9 Dec 2015 10:48AM
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This topic is of great interest to me as I have stress cracks that need attention. I would really like MagicEzy
to work, but if it doesn't, then I can't justify giving it a go.

OceanSmile
5 posts
9 Dec 2015 11:17AM
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Datawiz said..
So James, the last post on this topic was in February this year. It's now December!
Your incredibly rapid response to customers is so admirable


Hi Datawiz, As Ramona suggests, I am not a regular user of this forum and it only came to my attention by another user. I would urge any unsatisfied customer to contact us by email at [email protected] or by phone +61 7 5456 4110 so that we can respond directly to queries to provide the best possible outcome. (Which may include providing a refund or replacement)

warwickl
NSW, 2360 posts
9 Dec 2015 5:58PM
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I have no relationship to the company etc etc.

As per my earlier post I am satisfied and recently referred it to a friend who is also happy.

I advised my friend 3 things:

1. Good preparation is critical

2. Do not expect a perfect result but it will be considerably better than looking at thoes cracks that keep starring you in your face

3. When buying the product the size of the tube will put you off wanting to buy.



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"Anybody used MagicEzy Hairline Crack Repair?" started by Datawiz